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IDProjectCategoryView StatusLast Update
0001678T99X171.00 SKB EagleSW Issuepublic2023-07-27 16:24
Reporter(ALTech) Younkwang Jung Assigned To(SW) Jerry Lin Due Date2023-03-14 19:31
PriorityimmediateSeveritys4-minorReproducibilityalways
Status closedResolutionfixed 
Summary0001678: [Smart3][ATV10][UI536] sleep mode upgrade fail issue at UI536
DescriptionHi Kerwin

SKB QA team reported the issue of upgrade test in sleep state.
https://jira.skbroadband.com/browse/BPM-16391

The test results are as follows.
v15.534.28(sleep mode) -> v15.534.24 sleep mode upgrade ok
v15.534.28(sleep mode) -> v15.536.10 sleep mode upgrade fail
v15.536.10(sleep mode) -> v15.536.11 sleep mode upgrade fail

The upgrade issue is critical.
and the patch below looks like a problem.
commit path : vendor/amlogic/common
============================================================
commit bed05d31f43b6508ace15d50c98052c27afba9dc
Author: jerry <liang-chyi.lin@fii-foxconn.com>
Date: Thu Jan 5 14:50:58 2023 +0800

    check secure/nonsecure BD for OTA upgrade

    Change-Id: I9119e7ac92beccc0a9bfd254202604aa2cc28311
=======================================================
Please review the patch urgently again

Thank you
YK.Jung
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Users monitoring this issue

User List (ALTech) JunGyu Kim , (ALTech) SY Yoon

Activities

(ALTech) Younkwang Jung

2023-03-13 18:48

developer   ~0012519

Hi Kerwin

Here's how to upgrade from a sleep state.

1) Connect the PC and STB by using adb. (need to adb root)
2) The STB enters the sleep state.
3) Prepare the update.zip file that you want to upgrade.
4) Execute push_private.sh ( Please check attached zip file )
   # . push_private.sh
   
If you follow the steps above, the upgrade proceeds in the sleep state.

Thank you
YK.Jung
sleep_update.zip (972 bytes)
image.png (17,792 bytes)   
image.png (17,792 bytes)   

(ALTech) Younkwang Jung

2023-03-14 09:38

developer   ~0012520

Hi Jerry

How long do you think you can fix this issue?
SKB have a plan to release FW today. (03/14)

Thank you
YK.Jung

(SW) Jerry Lin

2023-03-14 09:43

developer   ~0012522

Hi YK,
It can be done today.
I build and test it now.

Jerry

(ALTech) Younkwang Jung

2023-03-14 12:26

developer   ~0012526

Hi Jerry

This issue must be fixed.
and UI536 Final FW will be tagged today
so if you let me know by what time it will be fixed, I will discuss it with SPTEK/SKB in advance.
Then I'll adjust the tagging time.
( the tagging time is approximately 17:00, but it can be delayed further if I make a request.)

Thank you
YK.Jung

(SW) Jerry Lin

2023-03-14 13:44

developer   ~0012529

Hi YK,
The purpose of this commit is the secure/nonsecure protection from ATV12 downgrade to ATV10.
At present,there are still some problems encountered in the test.
I think the target time is 17:00 , but i need to test step by step.
OTA test will take longer.

Jerry

(ALTech) Younkwang Jung

2023-03-16 09:45

developer   ~0012548

Hi Jerry

The upgrade test must be performed several times.

There should be no problem when STB update(sleep state) from v15.534.28(field version) to v15.534.16.

Our QA team has been testing several times and the issue has been observed once.
- Issue that LED keep white after upgrade
- Issue that does not boot when the Power button is pressed after upgrade

But it's not easy to reproduce.
Since the upgrade issue is a critical issue,
please run this test more than 50 times.

Thank you
YK.Jung

(ALTech) Younkwang Jung

2023-07-27 16:23

developer   ~0013743

Hi Jerry

This ticket is closed because there is no issue in the final test.

Thank you
YK.Jung

Issue History

Date Modified Username Field Change
2023-03-13 18:36 (ALTech) Younkwang Jung New Issue
2023-03-13 18:36 (ALTech) Younkwang Jung Status new => assigned
2023-03-13 18:36 (ALTech) Younkwang Jung Assigned To => (SW) Kerwin Chen
2023-03-13 18:39 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2023-03-13 18:39 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2023-03-13 18:48 (ALTech) Younkwang Jung Note Added: 0012519
2023-03-13 18:48 (ALTech) Younkwang Jung File Added: sleep_update.zip
2023-03-13 18:48 (ALTech) Younkwang Jung File Added: image.png
2023-03-13 18:50 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (SW) Jerry Lin
2023-03-14 07:55 (ALTech) Younkwang Jung Priority urgent => immediate
2023-03-14 09:38 (ALTech) Younkwang Jung Note Added: 0012520
2023-03-14 09:43 (SW) Jerry Lin Note Added: 0012522
2023-03-14 12:26 (ALTech) Younkwang Jung Note Added: 0012526
2023-03-14 13:44 (SW) Jerry Lin Note Added: 0012529
2023-03-16 09:45 (ALTech) Younkwang Jung Note Added: 0012548
2023-07-27 16:23 (ALTech) Younkwang Jung Note Added: 0013743
2023-07-27 16:24 (ALTech) Younkwang Jung Status assigned => closed
2023-07-27 16:24 (ALTech) Younkwang Jung Resolution open => fixed