View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001678 | T99X171.00 SKB Eagle | SW Issue | public | 2023-03-13 18:36 | 2023-07-27 16:24 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (SW) Jerry Lin | Due Date | 2023-03-14 19:31 |
| Priority | immediate | Severity | s4-minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001678: [Smart3][ATV10][UI536] sleep mode upgrade fail issue at UI536 | ||||
| Description | Hi Kerwin SKB QA team reported the issue of upgrade test in sleep state. https://jira.skbroadband.com/browse/BPM-16391 The test results are as follows. v15.534.28(sleep mode) -> v15.534.24 sleep mode upgrade ok v15.534.28(sleep mode) -> v15.536.10 sleep mode upgrade fail v15.536.10(sleep mode) -> v15.536.11 sleep mode upgrade fail The upgrade issue is critical. and the patch below looks like a problem. commit path : vendor/amlogic/common ============================================================ commit bed05d31f43b6508ace15d50c98052c27afba9dc Author: jerry <liang-chyi.lin@fii-foxconn.com> Date: Thu Jan 5 14:50:58 2023 +0800 check secure/nonsecure BD for OTA upgrade Change-Id: I9119e7ac92beccc0a9bfd254202604aa2cc28311 ======================================================= Please review the patch urgently again Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon |
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Hi Kerwin Here's how to upgrade from a sleep state. 1) Connect the PC and STB by using adb. (need to adb root) 2) The STB enters the sleep state. 3) Prepare the update.zip file that you want to upgrade. 4) Execute push_private.sh ( Please check attached zip file ) # . push_private.sh If you follow the steps above, the upgrade proceeds in the sleep state. Thank you YK.Jung |
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Hi Jerry How long do you think you can fix this issue? SKB have a plan to release FW today. (03/14) Thank you YK.Jung |
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Hi YK, It can be done today. I build and test it now. Jerry |
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Hi Jerry This issue must be fixed. and UI536 Final FW will be tagged today so if you let me know by what time it will be fixed, I will discuss it with SPTEK/SKB in advance. Then I'll adjust the tagging time. ( the tagging time is approximately 17:00, but it can be delayed further if I make a request.) Thank you YK.Jung |
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Hi YK, The purpose of this commit is the secure/nonsecure protection from ATV12 downgrade to ATV10. At present,there are still some problems encountered in the test. I think the target time is 17:00 , but i need to test step by step. OTA test will take longer. Jerry |
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Hi Jerry The upgrade test must be performed several times. There should be no problem when STB update(sleep state) from v15.534.28(field version) to v15.534.16. Our QA team has been testing several times and the issue has been observed once. - Issue that LED keep white after upgrade - Issue that does not boot when the Power button is pressed after upgrade But it's not easy to reproduce. Since the upgrade issue is a critical issue, please run this test more than 50 times. Thank you YK.Jung |
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Hi Jerry This ticket is closed because there is no issue in the final test. Thank you YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-03-13 18:36 | (ALTech) Younkwang Jung | New Issue | |
| 2023-03-13 18:36 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2023-03-13 18:36 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2023-03-13 18:39 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2023-03-13 18:39 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2023-03-13 18:48 | (ALTech) Younkwang Jung | Note Added: 0012519 | |
| 2023-03-13 18:48 | (ALTech) Younkwang Jung | File Added: sleep_update.zip | |
| 2023-03-13 18:48 | (ALTech) Younkwang Jung | File Added: image.png | |
| 2023-03-13 18:50 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (SW) Jerry Lin |
| 2023-03-14 07:55 | (ALTech) Younkwang Jung | Priority | urgent => immediate |
| 2023-03-14 09:38 | (ALTech) Younkwang Jung | Note Added: 0012520 | |
| 2023-03-14 09:43 | (SW) Jerry Lin | Note Added: 0012522 | |
| 2023-03-14 12:26 | (ALTech) Younkwang Jung | Note Added: 0012526 | |
| 2023-03-14 13:44 | (SW) Jerry Lin | Note Added: 0012529 | |
| 2023-03-16 09:45 | (ALTech) Younkwang Jung | Note Added: 0012548 | |
| 2023-07-27 16:23 | (ALTech) Younkwang Jung | Note Added: 0013743 | |
| 2023-07-27 16:24 | (ALTech) Younkwang Jung | Status | assigned => closed |
| 2023-07-27 16:24 | (ALTech) Younkwang Jung | Resolution | open => fixed |
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